Compare support options
Choose between self-management, managed hosting and project-based professional services.
Learn moreManaged dedicated server hosting
Extend your IT team with managed hosting services for the operating system, monitoring, security and recovery work behind your applications.
Pick the operational help you need.
Choose fully managed hosting or individual services for your environment. Management is an additional service alongside the dedicated-server lease. Review available options and current charges when configuring your order.
What managed services cover.
Build the service around the tasks your team needs help with. Confirm the selected bundle, included allowances and eligible software before ordering.
| Service | Tasks and capabilities |
|---|---|
| System administration | Server setup, DNS, FTP, email and web configuration; the published fully managed service includes 3 hours of administration per server per month. |
| Migration and troubleshooting | Migrations on selected platforms, OS and application troubleshooting, and setup assistance for eligible software. |
| Monitoring | 24/7 uptime monitoring that alerts technicians to lost packets or an unresponsive server. |
| Security | Kernel and OS updates, firewall configuration, security audits, and antivirus or email-filter assistance on request. |
| Remote console | IP/KVM assistance for troubleshooting and custom OS installation. |
| Managed firewall | Hardware firewall installation and management, rule configuration and web-console setup. |
| Managed backup | Scheduled daily, weekly or monthly backups of data, applications and OS configuration, with recovery assistance. |
Plan recovery as well as uptime.
Select the backup capacity and schedule your applications need. RAID can help a system tolerate a drive failure; it does not replace a separate backup. Define how data will be restored and how your team will test recovery.
Keep security responsibilities clear.
A managed firewall controls access to the server. It is not a complete DDoS protection system by itself. Discuss the protection, software maintenance and incident response your workload needs.
Explore your options.
24/7 dedicated server support
Included 24/7 technical support, on-site technicians, hardware replacement and free setup assistance for dedicated servers.
Learn moreMiami dedicated servers with full root access
Lease a dedicated server in Miami from $59.95 per month, with full root access and resources reserved for your workloads.
Learn moreLet’s find the right fit.
Choose a monthly package or talk with our team about your requirements.