Expert help. When you need it.
Get ServerPronto support through the existing customer portal or call +1-305-324-1616.
Learn more24/7 dedicated server support
Dedicated servers include 24/7/365 technical support from on-site technicians, with hardware replacement and help getting basic services running.
The foundation is supported.
Our standard support covers the data center, networking and physical hardware layers. Technicians also help troubleshoot operating-system and control-panel issues. Contact the team through email or your customer support ticket.
Get help with the first steps.
Free Setup Assist provides up to 3 hours of help during your first 30 days as a new customer. Use it for supported web, email, DNS, database and connectivity setup.
Your control. Our support.
Full root access puts your team in control of the server’s software. Standard infrastructure support and setup assistance are included; ongoing application administration, patching and broader management can be added to your service.
Explore your options.
Free dedicated server setup assistance
Up to 3 hours of free Setup Assist for new customers during the first 30 days, covering supported basic services and eligible cPanel migrations.
Learn moreManaged dedicated server hosting
Add system administration, monitoring, firewall management and managed backup to your Miami dedicated server.
Learn moreLet’s find the right fit.
Choose a monthly package or talk with our team about your requirements.