Hosting questions, answered.

You pay monthly for a physical server reserved for your workloads, with full root access and a lower upfront investment. ServerPronto owns and supports the hardware, including replacement of failed components under our hardware replacement policy. Your team controls the software environment.

Available CPU, memory, drive, operating-system and service options appear in the existing configurator. Choose a listed package or talk with our team about a custom requirement.

The catalog shows the base monthly package price and listed configuration. Review the configurator for selected upgrades, licensing, service options and the final order total.

Review the CPU, memory, drives, traffic allowance, operating system and any licenses or optional services. Confirm the final price, deployment timing and service responsibilities in the ordering system or with sales.

Yes. A Miami server can host a regional application, API or other service alongside infrastructure elsewhere. Plan the network routes, data synchronization and recovery behavior around the users you want to serve.

Yes. Dedicated-server packages include at least one dedicated IP address. Review additional IP options and requirements when configuring your server.

The current packages include 10TB to 40TB of monthly traffic, depending on the configuration. The allowance is shown on each package. Traffic allowance, server port speed and upstream network capacity describe different things; review the selected port option and any overage terms before ordering.

New customers receive up to 3 hours of free Setup Assist during the first 30 days. This covers supported basic service configuration, including web, email, DNS, FTP, SQL and eligible cPanel migrations. Ongoing application administration is separate from standard hardware and network support.

Dedicated servers use a DDoS-protected network. Discuss your application protocols and attack profile with the team to confirm the appropriate protection scope and any additional services.

With colocation, you bring equipment you own. With a dedicated server, you lease ServerPronto-owned hardware monthly. Both approaches can give you control over your software environment.

Yes, we can review GPU and AI deployments. Share the system dimensions, power draw, cooling requirements and interconnect needs so we can confirm the right physical environment.

Share the footprint you need now and your expected growth. Available power, space, timing and any reservation terms are confirmed in your proposal.

The proposal depends on the equipment footprint, power, connectivity and support requirements. Provide an equipment list and expected electrical load so the team can confirm a suitable configuration and price.

Share the order and timing of your planned deliveries. The team can review a staged deployment against space, power, network and access requirements before dates are agreed.

Miami connects Latin America and the United States through a major internet hub. Use it as a primary hosting location or a regional edge for users across the Americas. Network performance depends on the specific routes and application design.

Use the Login link to access your existing ServerPronto account. Billing and account management remain in the existing customer system.

Use Get Support to open a ticket in the existing customer portal. You can also call +1-305-324-1616.

Dedicated servers provide full root access. You can configure software appropriate for the hardware and operating system, subject to applicable licensing and service policies.

No. Hardware support addresses the physical server. Protecting and recovering your data requires an appropriate backup and recovery plan. Discuss managed backup if you need help.